Privacy Policy

Pkumi Solar respects your preferences regarding the collection and use of your Personal Data.

«Personal Data» refers to information related to an identified or identifiable individual («Data Subject»); an identifiable person is one who can be identified, directly or indirectly, especially by reference to an identifier such as a name, identification number, location data, electronic identifiers, or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

Pkumi Solar respects your preferences regarding the processing of Personal Data collected. This Policy (“Policy”) informs you of how Pkumi Solar collects and uses your Personal Data, how you can control its use, and describes our practices regarding information collected on other sites that link to or reference this Policy (such as websites, software applications, social networks, and electronic messages), as well as offline marketing and sales activities (collectively, “Communication Channels”).

The Communication Channels may provide links to other platforms not associated with the Pkumi Solar network. We encourage you to check the privacy policies of those websites, services, social networks, or applications before providing your Personal Data.

What information do we collect about you?

We collect information about you when you register on our website or place an order for products or services. We also collect your information when you voluntarily complete surveys, use the chat tool, participate in competitions, provide feedback, subscribe to newsletters or feeds, or contact us via phone or email.

The personal data collected is necessary for the purpose for which you contacted us and may include information such as your name, address, telephone number, email address, subject, taxpayer number (for commercial transactions), and identification document (for exercising a right). By providing your personal data, you are authorizing the collection, use, and disclosure of such data in accordance with the rules defined here.

We ask that you do not send or share any sensitive personal information with Pkumi Solar, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic data, biometric data, health data, or data relating to sexual life or sexual orientation.

Website usage information is collected using cookies but does not identify you specifically. The following data may be collected:

• IP address.
• Geographic location.
• Information about the device accessing the website, including browser type and version, operating system, screen resolution, preferred language, HTTP header information, and agent version.
• The search engine used to locate and access the website.
• Date and time of activity on the website, as well as web pages and content viewed and clicked.

It is important to note that this usage information does not deliberately identify you and, if it does so exceptionally, it will be anonymized immediately.

By providing information, you are giving your informed and unequivocal consent for the processing of data relating to you in an automated manner.

Some requested data are mandatory, as indicated, and failure to provide accurate answers may impact the service provided.

How do we use the information about you?

The data collected is used to process your request and, if you agree, to send you information about other products and services we think may be of interest to you via email and/or SMS. For this, you must agree to the terms and use of this privacy policy and, if you choose, provide your email and mobile number for this purpose. This data will be processed rigorously and restricted to the purposes intended, with access, correction, or deletion permitted according to the applicable laws.

We use the information collected from the website to personalize your future visits to our website.

Pkumi Solar does not share your information for marketing campaigns with other companies nor transfers your Personal Data to a third country.

Although the information provided is generally treated as private by Pkumi Solar, the data collected will be used in compliance with personal data protection regulations throughout the processing process; however, it may be necessary to transfer Personal Data to other authorities, including judicial, and to process your request, we may send your data to and also use information from credit and fraud prevention agencies.

You have the right to lodge a complaint with a European Union Supervisory Authority concerning the protection of your Personal Data. Pkumi Solar will cooperate with the Supervisory Authority by providing all information requested within its competencies.

The information collected on this website does not involve automated decision-making, including profiling.

This website does not perform comparisons, interconnections, or any other forms of inter-relating registered information.

As your data may circulate over an open network, there is a risk that it may be viewed and used by unauthorized third parties.

Pkumi Solar only accepts user registrations from individuals who are at least 16 years old. The Communication Channels of Pkumi Solar are not directed to underage users. If you are aware of any registration by a minor, please alert us so that we can promptly remove it.

The recipients or categories of recipients of your Personal Data, depending on the contact tool used, are the departments of Marketing and Communication, Call Center, Pre-Sales and Commercial, and Technical Support.

We will share your personal data with your consent or as necessary to complete any transaction or provide any service you requested. We also share data with any affiliates or subsidiaries controlled by Pkumi Solar; with vendors working on our behalf; when required by law or to respond to legal processes; to protect our customers; to protect lives; to maintain the security of our services; and to protect the property rights of Pkumi Solar.

Marketing

We would like to send you information about Pkumi Solar products and services that may be of interest to you. Marketing campaigns are sent via email and/or SMS, with these details entered when filling out the forms on this site. By agreeing to provide this information, you expressly authorize the sending of information about products and services. If you previously gave your consent, you can always opt out of subscription. You have the right at any time to prevent us from contacting you for marketing campaigns.

Access and correction of your information

We want to ensure the accuracy and reliability of the information we retain about you.

We rely on you to provide accurate and complete information and to update any changes to the information provided.

You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal, and the right to request from Pkumi Solar access to the Personal Data concerning you, as well as its correction or deletion, restriction of processing regarding you, or the right to object to processing, as well as the right to data portability.

The Personal Data necessary to perform the contract to which you are a party, to comply with legal obligations to which the Data Controller is subject, and those necessary for the purposes of the legitimate interests pursued by Pkumi Solar are not included in the previous point.

Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be retained only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted or, if in the interest of Pkumi Solar, processed for statistical purposes in an anonymized form, making it impossible to identify the Data Subject.

Further processing of Personal Data for a purpose other than that for which the data was collected requires consent, and before such processing, the Data Controller will provide the Data Subject with information about that purpose and any other relevant information.

You have the right to request a copy of the information we hold about you. If you would like to request a partial or full copy of the information held about you by Pkumi Solar, please write to us at office@pkumi-trading.com.

If the requests submitted by the User are manifestly unfounded or excessive, particularly due to their repetitive nature, Pkumi Solar, under the current legal framework, may charge a reasonable fee based on the administrative costs of providing information, communication, or taking the requested measures or may refuse to comply with the request.

Cookie Policy

These are small text files stored on your computer that collect information about your device and your user experience. This information is used to record the number of visits and compile statistical information about website activity.

The information regarding cookies is controlled and accessed by the website owner.

Based on the information provided above, as a user, you are expressly consenting to the use of the cookies mentioned for the intended purposes.

We are not responsible for the content and accuracy of the terms of use, privacy policies, and cookie policies of third parties.

You can set your browser not to accept cookies.

However, not accepting cookies may result in the incorrect execution of some functionalities of the Website.

None of the cookies used is essential for the Website's use, any specific functionality, or improving the Website's performance.

The use of cookies by Pkumi Solar aims to analyze Website usage and allow you to have a smooth browsing experience; at no time do we collect Personal Data through cookies.

Other websites

This Website may contain links to other websites. This privacy notice only applies to this Website. You should read the privacy policies of other websites.

Security

Pkumi Solar applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk of maintaining Personal Data in storage and during its transmission.

Pkumi Solar has a computer system capable of resisting, with a given level of confidence, accidental events or malicious or unlawful actions that compromise the availability, authenticity, integrity, and confidentiality of the Personal Data stored or transmitted, as well as the security of connected services offered or accessible through these networks and systems.

Changes to this privacy notice

Our privacy policies are reviewed periodically.

Contact

The Data Controller for this website is Pkumi Solar and can be contacted at office@pkumi-trading.com